Contact Us

At Mahae, we are here to help you with your fragrance shopping experience. Whether you have a question about our perfumes, need help with an order, want shipping updates, or require assistance with returns and refunds, our support team is ready to assist you. We believe in clear communication, reliable customer service, and a smooth shopping experience for every customer.

Customer Support

For any questions or concerns, please contact us through our official support email. Our team will review your message and respond as soon as possible during business hours.

Email: support@mahae.store
Website: mahae.store
Address: 300 Egan Dr, Juneau Alaska 99801, United Statess

Chat Bot Support

For quick assistance, customers can also use our Chat Bot Support available on our website. Our chatbot can help with general questions related to products, order information, shipping details, return policy, refund process, and store support. If the chatbot is unable to resolve your issue, you can contact our customer support team by email for further assistance.

Chat Bot Availability: All Time
Human Support: Monday to Friday, 9:00 AM to 5:00 PM (GMT-8)

How We Can Help

You can contact us for assistance with:

- Product information and fragrance details
- Order confirmation and order status
- Shipping and delivery updates
- Returns, refunds, or exchange requests
- Payment or checkout-related question
- Chat bot support assistance
- General store inquiries

Social Media

You can also connect with Mahae through our official social media channels for product updates, fragrance collections, announcements, and customer support information.

Instagram: Mahae
Pinterest: Mahae

Contact Information